FAQs

Welcome to The JAM's Frequently Asked Questions (FAQs) page! We understand that you may have some questoins about our Programs and Recreational space. Dive into this section to find answers to common inquiries and, if you don't find what you're looking for, feel free to reach out – we're here to help you every step of the way!"

We Have Answers

  • UAC stands for "Urban Athletic Club," reflecting our commitment to providing a diverse range of fitness activities, including gymnastics, ninjastics, and Obstacle course.

  • To enroll your child, register here or contact us for more information on available classes and registration procedures.

  • Jam UAC offers classes from Infants to 17 YO.

  • Safety is our top priority. We have strict safety standards, regular equipment inspections, certified instructors, and emergency response protocols in place. You can find detailed information in our Members Policy + Parent Policy guidelines.

  • Yes, we have designated viewing areas for parents to observe classes. We ask that parents respect these areas to minimize disruptions during training.

  • We communicate regularly through our website, emails, and social media channels. Ensure your contact information is up-to-date, and check these platforms for the latest updates.

  • Participants should wear suitable athletic attire. Please refer to our guidelines for specific class attire recommendations.

  • Yes, we offer event hosting options. Contact us for details on birthday parties, special events, or facility rentals.

  • Membership renewal information is communicated well in advance. Please check your emails and our website for renewal instructions. Feel free to reach out to the front desk for any assistance.

  • The JAM UAC follows SCCPSS closure regulations in case of inclement weather. We will communicate any closures or schedules through our communication channels.

  • We value your feedback! Feel free to approach our staff directly or use our designated feedback channels. We ask you to wait until class is over to approach your coach.

    Your input helps us continually improve our services.

If you have additional questions or need further assistance, don't hesitate to contact us to help. We're here to ensure you and your family have a positive experience at Jam UAC!

Find the Athlete In You • Join the JAM Community •

Find the Athlete In You • Join the JAM Community •

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Join JAM Urban Athletic Club

Reap the benefits of moving with joy, join us today. Learn more about how it works here >